Privacy Policy

1. Who We Are

This website is operated by 3A Innovation, the product studio behind 3A Biz, 3A Dine, 3A BidAssist, 3A Reelforge, DentoClick, and Watan Inspire.

You can contact us at info@3ainnovation.com.

• UK Office: 29 Godwin Way, ST4 6JP, United Kingdom.
• India Office: Plot No 11, Baravan Kala, Dubagga, Lucknow, 226101.

2. What Personal Data We Collect

We collect only the information needed to operate this website, respond to enquiries, and manage product or partnership conversations. This may include:

• Your name, email address, company name, country or region, and message when you contact us.
• Information you choose to provide in email or enquiry conversations.
• Product interests, such as which 3A Innovation product you ask about.
• Basic technical information such as IP address, device, browser, pages visited, and server logs where collected by our hosting or security systems.

3. How We Use Personal Data

We use personal data for the following purposes:

• To respond to enquiries and communicate with you.
• To discuss product demos, partnerships, or potential services.
• To operate, secure, maintain, and improve this website.
• To keep business records and comply with legal obligations.
• To protect our rights, users, products, and systems.

4. UK Legal Bases for Processing

Where UK data protection law applies, including the UK GDPR and Data Protection Act 2018, we rely on one or more of these legal bases:

• Consent, where you choose to contact us or ask us to follow up.
• Contract or pre-contract steps, where we discuss a product, partnership, or service request.
• Legitimate interests, such as responding to business enquiries, improving this website, and protecting our systems.
• Legal obligation, where we must keep records or respond to lawful requests.

5. India DPDP Position

Where Indian data protection law applies, including the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 as they come into force, we process digital personal data for lawful purposes and in line with applicable consent, notice, security, grievance, and retention requirements.

If you are in India, you may contact us to ask about your personal data, request correction, completion, updating, or erasure, withdraw consent where applicable, raise a grievance, or exercise nomination rights where the law applies.

6. Sharing Personal Data

We do not sell personal data. We may share personal data only where needed with:

• Hosting, IT, security, email, and website service providers.
• Authorised team inboxes used to receive and reply to website enquiries, including email forwarding where configured.
• Professional advisers such as legal, tax, or accounting advisers.
• Our internal team members or product teams who need it to respond to you.
• Authorities or third parties where required by law or to protect legal rights.

7. International Transfers

Because we have UK and India operations, personal data may be handled in either country and by service providers in other locations. Where required, we use appropriate safeguards and contractual protections for international transfers.

8. Cookies and Analytics

This corporate website is intended to use only essential technologies needed to operate the site. If we add analytics, advertising, or non-essential cookies in the future, we will update this policy and provide any consent controls required by applicable law.

9. How Long We Keep Personal Data

We keep personal data only for as long as reasonably necessary for the purpose collected, unless a longer period is required by law.

• General enquiries are usually kept for up to 24 months after the last contact.
• Business records may be kept longer where needed for tax, legal, or contractual reasons.
• Technical logs are kept only for a reasonable security and maintenance period.

10. Your UK Privacy Rights

If UK data protection law applies, you may have rights to be informed, access your personal data, correct inaccurate data, request erasure, restrict processing, object to processing, request portability, and withdraw consent where processing is based on consent.

You also have the right to complain to the UK Information Commissioner's Office. We ask that you contact us first so we can try to resolve the issue.

11. Your India Privacy Rights

If Indian data protection law applies, you may have rights under the DPDP framework to access information about processing, request correction, completion, updating, or erasure of personal data, withdraw consent where applicable, raise a grievance, and nominate another person to exercise rights where permitted by law.

12. Security

We use reasonable technical and organisational measures to protect personal data. No website, email system, or internet transmission is completely secure, so please avoid sending sensitive information unless it is necessary.

13. Children

This website is designed for business users and is not directed at children. We do not knowingly collect personal data from children through this corporate website.

14. Contact and Grievances

For privacy questions, rights requests, or grievances, contact us at info@3ainnovation.com. Please include enough information for us to identify your request and respond appropriately.

15. Changes to This Policy

We may update this Privacy Policy when our website, products, legal requirements, or business operations change. The latest version will be posted on this page with the effective date above.